Return Policy – OVER OWNED
We have a 7-day Return policy, which means you have 7 days after receiving your item to request an Return.
To be eligible for an Return, your item must be in the damaged or defective condition that you received it, unused, unwashed, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. An exchange request must be raised within 7 days of delivery and must include a clear unboxing video recorded from the moment the package is opened.
To start an exchange, contact us at:
📧 Email us at support@overowned.com
with:
Order ID
Photo/video of issue (including unboxing video)
Preferred resolution: Refund , Exchange
If your Return request is accepted,
⚠️ our delivery partner will collect the Item and sent back to us
Exceptions / Non-exchangeable Items
Unfortunately, we cannot accept exchanges on:
Used or washed items
Requests without an unboxing video
Requests made after 7 days of delivery
Refund Policy – OVER OWNED
Once approved and the product is received and verified, Refunds will be processed and credited within 5–6 working days.
For questions or concerns, contact:
📧 support@overowned.com
📞 +91 8978326936 ( WhatsApp chat only)
